Form Builder

The form builder lets you visually design the intake form that data subjects see when they submit a privacy request — no JSON editing required. You can add fields, configure their properties, set up conditional visibility rules, reorder fields with drag-and-drop, and preview the form as the end user will see it.

For the equivalent JSON-based approach, see Configuration.

Accessing the form builder

1. Navigate to Properties in the Admin UI sidebar.
2. Select the property you want to configure.
3. Under the privacy request action, click Edit form.

The form builder opens in a three-panel layout:

• Left panel — AI assistant that can help generate or modify your form.
• Center panel — Form canvas showing all fields. This is where you add, reorder, and preview fields.
• Right panel — Properties panel for configuring the currently selected field.

Adding fields

Click the Add field button above the form canvas. Fields are organized into two categories:

Identity fields

Identity fields collect standard identifying information and map directly to the privacy request's identity inputs:

Each identity field can only be added once. Once added, you can configure whether the field is required or optional.

Custom fields

Custom fields collect additional information specific to your use case. The following field types are available:

Configuring field properties

Select a field in the canvas to open its properties in the right panel. The available settings depend on the field type.

Common properties

All fields support:

Text field properties

Select, Multi-Select, and Radio properties

Location properties

Date properties

File Upload properties

Reordering fields

Drag and drop fields in the canvas to change their display order. The order you set here is the order data subjects will see when filling out the form.

Conditional visibility

You can configure fields to appear only when certain conditions are met — for example, showing a "Tell us more" text area only when a specific option is selected.

To add a visibility condition:

1. Select the field you want to conditionally show.
2. In the properties panel, find the Visibility section.
3. Add one or more conditions using:

Supported operators

You can add multiple conditions to a single field. When multiple conditions are present, the field is shown only when all conditions are met.

For the JSON-based equivalent, see Conditional Display and Validation.

Edit vs. Preview mode

The form canvas has two modes:

• Edit mode (default) — All fields are displayed regardless of visibility conditions. You can select, configure, and reorder fields.
• Preview mode — Shows the form exactly as the end user will see it, with visibility conditions active. Fields are hidden or shown based on the values you enter in the preview.

Use Preview mode to verify that your conditional visibility rules work as expected before saving.

Saving the form

Click Save to persist your changes. The form builder validates your configuration before saving:

• No duplicate field names — each field must have a unique identifier.
• At least one identity field — the form must include at least one identity field (e.g., Email).
• At least one required identity field — at least one identity field must be marked as required.

When saved, the form builder writes the configuration to the property's underlying custom_privacy_request_fields JSON, identity_inputs, and field_order settings. Changes are reflected immediately in the Privacy Center for that property.

Field type mapping

If you work with both the form builder and JSON configuration, the table below maps between the two: