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Ada Chatbot

Ada Chatbot

This Integration requires Fides Cloud or Fides Enterprise. For more information, talk to our solutions team. (opens in a new tab)

Ada Chatbot (opens in a new tab) specializes in AI-powered automation that drives cost-effective resolutions for your business, delivers a modern customer experience, and empowers your team.

Prerequisites

In order to integrate with Ada Chatbot, you'll need to collect the following information:

NameDescription
Domain*The domain required for your Ada Chatbot setup. For instance, if the settings indicate a URL such as https://demo-sandbox-ethyca.ada.support/ (opens in a new tab), your domain would be demo-sandbox-ethyca.ada.support
Ada Chatbot Data Compliance Token*The Data Compliance Token API access Token. This value can be seen by going to the Settings --> Integrations within the Admin GUI (https://developers.ada.cx/reference/authentication (opens in a new tab))

Integrating with Ada Chatbot

To integrate an existing system with Ada Chatbot:

  1. Navigate to Data map → View Systems and choose the system that you want to connect.
  2. Click on the Integrations tab.
  3. Pick the vendor or system type that you want to integrate with from the Connection type drop-down menu.
  4. Complete the required fields for the integration and click Save.

You may confirm your connection is working using the Test connection button, if desired.

To learn more, please see our guide for Managing Integrations.

Technical detail

Fides utilizes API endpoints to access the API service for a SaaS application. An API service is the programmatic interface through which Fides can query and update data within an application to access, rectify, or delete personal information. Each SaaS tool will have a unique set of endpoints to enable privacy functions.

Ada Chatbot Endpoints

In the table below, you can find which endpoints are used for each type of privacy function. Clicking on the endpoint will take you to the documentation for that endpoint.

Privacy functionEndpointDescription
Delete all data associated with a chatter's email addressdata-subject-requests (opens in a new tab)Deletes all data associated with the provided chatter's email address linked to the bot.
IndexAdobe Sign