Zenoti

This Integration requires Fides Cloud or Fides Enterprise. For more information, talk to our solutions team.

Zenoti (opens in a new tab) is a comprehensive cloud-based software solution for spas, salons, and wellness centers that provides business management tools including appointment scheduling, customer management, and payment processing.

Prerequisites

In order to integrate with Zenoti, you'll need to collect the following information:

Name	Description
Domain*	Your Zenoti API domain (default: `api.zenoti.com`).
API Key*	The API key for your Zenoti organization that you wish to use with Fides. Contact your Zenoti administrator for steps to retrieve this key.

In order for the integration to work The Zenoti org level setting Search Guest Across Centers needs to be turned on

Your Zenoti API key will need the following API groups enabled: HyperConnect, Classes (Integrations), Forms, Memberships, GiftCards, Classes (Consumer), Opportunities, Invoice Read, Invoice Payments (Other), Invoice Payments (Credit Card), Guests Read, Guests Write/Update/Delete, and Center Master Read.

Integrating with Zenoti

To integrate an existing system with Zenoti:

Navigate to Data map → View Systems and choose the system that you want to connect.
Click on the Integrations tab.
Pick the vendor or system type that you want to integrate with from the Connection type drop-down menu.
Complete the required fields for the integration and click Save.

You may confirm your connection is working using the Test connection button, if desired.

To learn more, please see our guide for Managing Integrations.

Technical detail

Fides utilizes API endpoints to access the API service for a SaaS application. An API service is the programmatic interface through which Fides can query and update data within an application to access, rectify, or delete personal information. Each SaaS tool will have a unique set of endpoints to enable privacy functions.

Zenoti Endpoints

In the table below, you can find which endpoints are used for each type of privacy function. Clicking on the endpoint will take you to the documentation for that endpoint.

Privacy function	Endpoint	Description
Access Requests	Guest (opens in a new tab)	Used to search and fetch guest information by email.
Access Requests	Appointments (opens in a new tab)	Used to retrieve appointment history for a specific guest.
Access Requests	Gift Cards (opens in a new tab)	Used to retrieve gift card information for a specific guest.
Access Requests	Products (opens in a new tab)	Used to retrieve product purchase history for a specific guest.
Access Requests	Payment Accounts (opens in a new tab)	Used to retrieve payment account information for a specific guest.
Access Requests	Memberships (opens in a new tab)	Used to retrieve membership information for a specific guest.
Access Requests	Relationships (opens in a new tab)	Used to retrieve relationship information for a specific guest.
Access Requests	Prepaid Cards (opens in a new tab)	Used to retrieve prepaid card information for a specific guest.
Access Requests	Coupons (opens in a new tab)	Used to retrieve coupon information for a specific guest.
Access Requests	Series Packages (opens in a new tab)	Used to retrieve series package information for a specific guest.
Access Requests	Forms (opens in a new tab)	Used to retrieve form information for a specific guest.
Update Requests	Guest (opens in a new tab)	Used to update guest information for data masking requests.
Erasure Requests	Payment Account (opens in a new tab)	Used to delete payment account information for a specific guest.

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